FAQs

Answers to some of your most frequently asked questions

 

Lead
Shielding
& Apron
Care

What Are the Minimum Required Levels for Lead Radiation Shielding?


Both the National Council on Radiation Protection and Measurement (NCRP) and the Nuclear Regulatory Commission (NRC) recommend that radiation protection products meet the following levels:

  • Lead aprons — 0.5 mm lead equivalency
  • Lead gloves, protective curtains — 0.25 mm lead equivalency
  • Thyroid collars — 0.25 mm lead equivalency
  • Maternity aprons — total of 1.0 mm Pb equivalency at fetal level
  • Bucky slot cover — 0.5 mm lead equivalency
How Much Radiation Protection Is Provided at These Levels?


0.50 mm lead equivalency offers the following levels of protection:

  • 99.9% at 50 kVp
  • 88% at 75 kVp
  • 76% at 100 kVp

kVp, or peak kilovoltage, is a measure of the kinetic energy of the electrons accelerated in the X-ray tube.

How Should Lead Aprons Be Stored?


Despite their bulk, X-ray protection aprons are actually fairly delicate. Aprons should never be folded or creased, as cracks in the lead lining can develop. Hang aprons by the shoulders on an approved apron hanger (avoid laying or storing them flat).

Pulse offers a complete line of apron hangers and racks (click here to see our selection) to help extend the useful life of your apron.

 

Do Lead Aprons Need to Be Inspected?


Lead aprons should be checked fluoroscopically at least annually to ensure that there are no cracks in the protective lining. Contact the Radiation Officer of your facility for proper procedures.

Pulse’s free apron tracking software, Apron Tracker, makes it easy to keep on top of testing and inventory control.

How Do I Clean & Disinfect My Apron?

We suggest you follow the cleaning guidelines and recommendations outlined by the Centers for Disease Control (CDC) for the proper care of environmental surfaces. They advise that environmental surfaces (including aprons) be properly cleaned first, and then followed by a second step of sanitization. Click here for CDC Disinfection Guidelines.

Categorized as a “high touch surface” inside of facilities today, governing bodies recommend routine cleanings throughout the year. In addition to using a sanitizing wipe on a regular basis, we recommend Radiological Care Services (RCS), who provides scheduled, deep cleanings and builds customized service programs for your X-ray garment inventory.

Also, keep these tips in mind:

  Inappropriate cleaning of your lead apron will create creases or cracks in the surface, which could also compromise the safety of your garment or even void the warranty.

→  When your lead apron comes in contact with fluid or when you decide that it is time to clean it, use a mild detergent and a damp cloth to remove any visible stains. Dry the wet spot with a dry cloth and repeat the process until the soiled area is cleaned. Do not immerse the apron in water or put it under running water.

→  Avoid the use of harsh cleaning agents or other abrasive products, which could damage the outer material or make it age faster.

→  Use a soft brush like a toothbrush. If you want to scrub the apron, avoid anything with rigid or tough bristles.

→  To remove dirt or dust from the surface of the apron, we suggest the use of the Healthcare brand of Clorox hydrogen peroxide spray, which is an anti-bacterial cleaning product that is safe for all surfaces and works particularly well on the fabrics used in the manufacturing of lead aprons.

→  For disinfecting surfaces of an apron, use Clorox Wipes and allow to dry at least 5 minutes.

Ordering
& Shipping

How Do I Know If You Received My Order?

You will receive an e-mail within 24 hours (not including Saturday, Sunday and holidays) confirming your order and providing you with an estimated ship date. If you do NOT receive an email from us within 24 hours, please contact us at 800-342-5973 or email us.

When Will My Product Ship?

Express shipping may be available. For further information please call Customer Service at 800-342-5973. Otherwise, see below for general shipping guidelines:

Aprons & Accessories

Made-to-order Aprons
2-4 weeks
Thyroid Collars and Lap Pads
2 weeks
Accessories
7-14 business days

Eyewear

Plano (no script)
3-5 business days
Single Vision
2 weeks
Bifocal
3 weeks
Progressive
3-4 weeks

What Are My Payment Choices?

We accept purchase orders, plus Visa, MasterCard and American Express. If paying by credit card, your card will be charged when the order is processed, even if the product is not expected to ship for 3-4 weeks (as is the case with non-stock, custom orders).

Prepayment with check or money order is also accepted. Please remit payment to:
Pulse Medical Inc.
1130 Ada Street, Suite B
Blue Ridge, GA 30513

If you wish, you may print out your order and mail it with payment.

Is My Order Insured?

Your shipment from us is always 100% insured against loss or damage. Call Customer Service at 800-342-5973 with any concerns.

How Do I Return an Item?

Merchandise must be returned within 30 days of invoice date. To insure prompt return processing, please attach the original packing list, invoice AND RGA number. An RGA number can be obtained from Customer Service by calling 706-632-1393 or emailing returns@pulsemedical.net. Refunds will be for merchandise value only. Please allow three to four weeks for return processing.

How Do I Handle Damaged or Missing Products?

If the damage was due to the mishandling of the box, you are responsible for claim processing. Please contact the carrier immediately. Before we can make any adjustment, you must file the damage claim with the carrier. Be sure to save product packaging.

If your order arrives damaged or with parts missing due to an error on our part, please contact Customer Service immediately at 800-342-5973. We’ll replace or refund your order, as needed.

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